Shipping

1. Do you offer international shipping?
Currently, we only offer shipping to New Zealand, but we are working on
expanding to more countries.

2. What are the shipping costs?
We are happy to announce that we offer free shipping on all orders, regardless
of the amount. Whether you order a single item or multiple items, you will not
pay any shipping costs.

3. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a
tracking number. You can track your order by clicking on the button in the
shipping confirmation email or by entering your track & trace number on the
following page: https://www.nzpost.co.nz/

4. How long will it take for my
package to arrive?

Our processing time is 1-2 business days. Once your package has been shipped,
you can expect a delivery time of 5 to 10 business days. We do our best to get
your order to you as quickly as possible so you can enjoy your new fashion
items!

Returns

1. What is the return procedure?
You can return your items within 30 days of receipt. To ensure a smooth return
process, we recommend reading our return policy, which can be found in the
footer of our website. If you want to register a return, simply send us an
email. Our team is ready to help you and guide you through the return process.

2. What should I do if my item is damaged or defective?
Please contact our customer service as soon as possible with your order number
and photos of the damaged item. We
will, of course, provide a suitable solution.

3. What should I do if I want to exchange an item?
You can exchange items by returning them according to our return procedure and
placing a new order for the desired item. To initiate this, please email us at info@juniqwear.com.

other questions

1. Can I cancel or change my order?
If you want to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.

2. How can I use a discount code?
Enter your discount code in the appropriate field during the checkout process. The discount will be automatically applied to your total amount.

3. What payment methods do you accept?
We accept various payment methods, including creditcard and Paypal. You can
see the available options during the checkout process.

4. How can I find my size?
Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.

5. Do you offer gifts or gift cards?
Yes, we offer gift cards. To order one, please send an email to:
info@juniqwear.com



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You can sign up for our newsletter by entering your email address in the
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7.    What is your privacy policy?

We take your privacy seriously. Read our privacy policy to understand how
and why we collect, use, and protect your personal information.